FAQs
Everything you need to know about Aurora Spa & Bathhouse Mornington Peninsula

General
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LCan I use my mobile phone or other technology?
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LDo I need to make a reservation?
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LDo I need to pay in advance?
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LHow do I make a reservation?
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LHow do I reschedule my appointment?
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LIs there a surcharge?
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LIs there car parking?
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LWhat do you do with lost property?
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LWhat if I need to cancel my reservation?
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LWhat if I’m running late?
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LWhat is provided in the changerooms?
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LWhen are you open?
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LWhen should I arrive?
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LWhere are you located?
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LWho can visit Aurora Spa & Bathhouse?
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LWill the weather effect my Aurora experience?

Bathhouse
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LAre there any mandatory conditions that apply to use of the bathhouse?
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LAre there any private experiences?
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LCan I book the Bathhouse for a private event?
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LCan I book the Bathhouse without a spa treatment?
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LCan I drink alcohol before or during my bathhouse experience?
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LDo you allow children to use the bathhouse?
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LHow long is my bathhouse session?
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LIs the bathhouse accessible for those with limited mobility?
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LWhat can I experience if I’m pregnant?
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LWhat if I have a medical condition?
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LWhat should I bring to my bathhouse ritual?
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LWhat should I leave at home?
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LWhat should I wear?
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LWhat’s included in the bathhouse ritual?

Spa Treatments
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LCan I book a spa treatment without using the Bathhouse?
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LCan I request a specific therapist?
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LDo you offer couples treatments?
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LIs your spa accessible for those with limited mobility?
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LWhat can I experience if I’m pregnant?
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LWhat should I wear for my spa treatment?
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LWhat’s included with my spa treatment?

Couples Treatments
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LHow does massage heal the body?

Gift Cards
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LHow do I receive my gift card?
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LHow do I redeem my gift card?
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LHow long is my gift card valid for?
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LWhat can I purchase a gift card for?
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LWhat can I redeem my gift card for?
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LWhere can I redeem my gift card?

Spa Store
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LAre Aurora Spa & Bathhouse products available to take home?
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LDo you offer postage?
Your spa treatment includes use of our beautifully appointed changerooms with showers, vanity areas and hair dryers. Our ASPAR body cleanser, ASPAR shampoo and ASPAR hair conditioner are provided in all our showers. We provide you with a locker, robe, towel, and slippers. Our Relaxation Lounge is the perfect place to pause and reset after your spa treatment.